We want you to receive your order as quickly as possible! Please read our shipping policy below:

Dispatch Times

• Orders placed before 12pm (midday) will be dispatched the same day (Monday – Friday).

• Orders placed after 12pm will be dispatched the next working day.

• We aim to dispatch orders Monday to Friday, excluding public holidays.

Exceptions

• There may be occasions where we are unable to dispatch orders on certain days (for example, due to stock checks or other circumstances).

• If this happens, we will post an update on our Instagram page so you can stay informed.

Delivery & Responsibility

• Once your order has been dispatched, you will receive a confirmation email with tracking information (if applicable).

• Delivery times depend on the shipping method selected at checkout and may vary.

• Please note: We cannot be held liable for your package once it has left our warehouse. It is the customer’s responsibility to ensure:

  • The shipping address is entered correctly at checkout.

  • Someone is available at the address to collect and/or sign for the parcel.

Additional Information

• If a parcel is delayed, lost, or returned due to an incorrect address or missed delivery, any re-delivery costs will be the responsibility of the customer.

• If you have any questions about your order or delivery, please contact us via our customer support page.